1. What types of products are available on the Krasnoe & Beloe app?

The Krasnoe & Beloe app offers a wide range of alcoholic beverages, including wines, spirits, and beers, as well as various snacks and non-alcoholic drinks.

2. How can I make an order through the app?

You can place an order by selecting your desired products, adding them to your cart, and proceeding to checkout where you can specify your delivery or pickup options.

3. Is there a minimum order amount?

Yes, the minimum order amount may vary by location. Please check the app for specific details related to your area.

4. Are there any promotional discounts available?

Yes, the app frequently offers promotional discounts and special offers, which can be found on the 'Promotions' section of the app.

5. Can I track my order status?

Yes, you can track your order status in real-time through the app once your order has been confirmed.

6. What payment methods are accepted?

The Krasnoe & Beloe app accepts various payment methods including credit/debit cards, mobile payments, and cash on delivery where available.

7. Is there a loyalty program?

Yes, the app has a loyalty program where users can earn points on their purchases and redeem them for discounts or freebies.

8. Can I return products purchased through the app?

Returns are generally accepted for unopened products within a specific time frame. Please refer to our return policy in the app for more details.

9. Is the app available in multiple languages?

Yes, the Krasnoe & Beloe app is available in multiple languages to cater to a diverse range of users.

10. How can I contact customer support?

You can contact customer support via the app's 'Help' section, where you can find a FAQ page or directly message our support team.